Show that you're available 24/7
Tenants can report around the clock, reducing call queues for your staff. All information gathered from the form so no need for call backs for extra information.
Accurate reporting with images and asset information
Tenant reports the issue through the form, attaches images and gives detailed information about the issue.
Property manager Notified straight away
If a repair is reported, the Property Manager is informed straight away with a notification. All information regarding the repair is attached, including images, property details, tenant’s details etc.
Minimise unnecessary site visits
Eliminate any wasted site visits due to misinformation by having accurate reporting with images through the form.
Don't get lost in Translation
Allow your tenants to translate the page in their language and report using the language they’re comfortable in.
Keep everyone COVID-19 secure
Avoid tenants visiting your office, contractors making unnecessary site visits by letting the tenants report repairs through the form.
Who is Smart Workorders for?
Office and Buildings
Coordinate repairs (reactive or proactive), attach images and videos, with checklists to fulfil. Repairs get recorded against the broken asset to kepe track of its history.
Restaurant & Takeaways
Let the app manage all your repairs so you can fully focus on the food for the customers. Attach images or videos, checklists and track repairs for an asset.
Health & Safety, Cleaning and Compliance
Stay compliant and let your employees report preventative or emergency maintenance, you tender to contractors, get feedback. All in one app.
Retail
Manage preventative and emergency maintenance in your retail business. Staff or customers can scan QR code and report issues with images. Scanning QR attaches information about the asset.
Hospitality
Keep your hotel and venues in tip-top condition by managing 24/7 maintenance through the app. Guests and staff can attach images and asset information by scanning the QR code.
Airports and Aviation
Buys airports require maintenance of the highest standards. Attach images, checklists and precise asset information via scanning QR code in work orders to ensure repairs of the upmost quality.
Education
An app to manage all your repairs – may they be preventative or emergency. Report, tender to contractors and collect feedback through one app. Ensure student safety on campus by letting them report issues.
Health Care
Ensuring all equipment works at all times is crucial for the health care industry. Manage all your repairs – may they be preventative or emergency from one app. Let staff report issues, tender out to contractors and provide them with checklists to fill after finishing up.
Our Pricing
Annually (upfront) or monthly.
Basic Report-a-Repair
- Unlimited Properties
- 24/7 Report a Repair
- Upload photo evidence
- Notifications
- Multilanguage support
Advanced Report-a-repair with Smart Workorders
- Unlimited Properties
- 24/7 Report a Repair
- Upload photo evidence
- Notifications
- Multilanguage support
*Set up fees applies. If you manage more than 1000 properties, please contact us for a tailored quotation
Report a Repair works well with these Apps
MaintainPad
For companies which deal with properties, from letting agents to large factories.
Use Smart Orders to organise repairs and Enhanced Checklists to ensure they are done correctly with all the information is collected.
Resinity
A complete Food & Drink management platform designed for Restaurants, Caterers, Food Manufacturers including the food supply chain.
Asset Management
Manage rotational and fixed assets. Tenants can scan QR codes to report faults. Check your rotational assets in and out.
Smart Workorders
An intuitive CMMS for reporting jobs, finding the appropriate staf and make sure they are doing well.