Listen to Feedback, Improve Your Services
Be Heard is a simple and easy to use feedback App that helps your business to:
- Collect feedback from customers
- Know what your employees think
- Analyse feedback and realise how to improve
Let Your Customers Be Heard
- Ask the questions you want answering and improve your services based off what your customers really want
- Customers can leave their feedback on their mobiles, tablets, or your other walk-past feedback points
- With Be Heard’s customised surveys, customer responses can include drop-down answer options, smiley faces and you can collect contact details for marketing.
Value Your Staff, Learn What They Think
- Create customised surveys to find out what your employees think
- Surveys can be anonymous and confidential
- Use your findings to help make your staff happier
Collect Feedback On-The-Go
- Collect information from passers-by using quick surveys such as smiley face screens
- Find out what needs improving despite your customers being in a rush
- On-the-go feedback perfect for busy places such as airports, train stations, museums and shopping centres.
Share the Good News
- Share your reviews directly through Be Heard
- We can collect your customers’ reviews and publish them directly onto your website or social media
- Encourage new customers and look trustworthy by being transparent with your feedback
Restaurant Reviews Made Easy
- Be Heard is included in Uptivity’s complete Restaurant Management platform, Resinity
- Find out if your customers enjoyed their meal, how they found the service and collect their details for marketing
- Collecting customer feedback is crucial to being able to improve your restaurant, food and service
Collect Feedback on Deliveries
- Combine Be Heard with our Delivery App, Delivity
- If you are delivering to your customers, receiving feedback on the delivery process is essential for you to make improvements
- Collect data on anything from drivers, to routes or packaging and understand what makes your customers happy
Smart Workorders
- Be Heard works well with our Smart Workorders App
- Learn what your customers think of a service you provided, or a job completed by a contractor
- Understand what your customers truly want and the best way to provide it for them with Be Heard
Data Safety, Privacy and Security
- Industry-Standard Data Security; Encrypted and secure communication of data no matter where you access it from. Secure Cloud infrastructure protecting sensitive information and ensuring GDPR-compliance.
- Peace-of-mind Data Safety and High Availability; ISO Certified Data Centers with 99.9% up-times with regular data backups and disaster recovery to make sure your operations keep running smoothly around the clock.
Who Can Benefit from Be Heard?
Offices
Create customised surveys to find out what your customers and employees think and improve your business. Available on iOS & Google Play.
Healthcare & Veterinary
Improve the quality of your service with Be Heard, find out about your patients experience and how it could be enhanced. Surveys can be anonymous and confidential.
Hospitality & Food
Collect customers’ reviews on food and service as well as staff feedback. Be Heard is also included in our Restaurant Management platform, Resinity.
Retail
Gather information on your customers’ experience on-the-go and understand how you can improve. Pair with our Delivity App if you are delivering to your customers.
Service-based Businesses
Let your customers be heard. Find out what they think and publish your reviews to attract new customers. Available on iOS & Google Play.
Engineering, Construction, Building & Facilities
Learn what your customers think of a service you provided, or a job completed by a contractor. Pair with our intuitive CMMS App, Smart Workorders.
Electrical, Gas and Fire & Safety Companies
Learn what your customers think of a service you provided, or a job completed by a contractor. Pair with our intuitive CMMS App, Smart Workorders.
Aviation & Airports
Gather information on passers-by experiences quickly and easily. Analyse customer feedback to understand what needs improving.
Factories & Manufacturing
Receive feedback from employees on how processes could be made more efficient. Paired with our Delivity App, you can collect data on drivers, routes and packaging, to understand what makes your customers happy.
Education
Create customised surveys to find out what your students think and improve their education. Available on iOS & Google Play.
Property Management
Get feedback quickly and easy from both landlords and tenants. Pair with our Smart Workorders App to receive feedback from contracted jobs or repairs.
Leisure, Heritage & Museums
Let your visitors tell you what they think with just a couple of clicks. Let them be heard.
Our Pricing
Our pricing can be customised to your business’s specific needs. We offer subscriptions to individual apps and packages tailored for different sectors.
Monthly Subscription
£49/Per month
- Subscribe now and start using Be Heard to collect customers’ and employees’ feedback
- Prices start from £35 per device
- Setup fees apply
Feedback Service
£99/per month, billed annually
- We collect reviews and push them to your social media
- 20p per review, decreasing with volume
- Minimum amount applies
Free Trial
£199/per month
- Take advantage of our trial period
- The first 30 days are free
- Get in touch for any specific requirements
Be Heard works well with these Apps
MaintainPad
For companies which deal with properties, from letting agents to large factories.
Use Smart Orders to organise repairs and Enhanced Checklists to ensure they are done correctly with all the information is collected.
Use Smart Orders to organise repairs and Enhanced Checklists to ensure they are done correctly with all the information is collected.
Smart Workorders
An intuitive CMMS for reporting jobs, finding the appropriate staff, and making sure that they are done well.
Checkki
Doing surveys, collecting information, carrying out a risk assessment, or simply checking quality against standards? Checkki is for you.
Stock Control
Be in control of your inventory. Track incoming orders, outgoing items and never run out of stock again.